Latest Entries

2014/12/17 - RESOLVED: Wired and Wireless internet connectivity and VoIP telephone services

Updated December 17, 2014, at 11:45AM by Darryl Sims  | Latest Entries

Wired and wireless internet connectivity and VoIP telephone services for main campus and Tallahassee branch campuses have been restored. Information Technology Services is working to fix any VoIP telephone issues that may remain.

Thank you for your patience. We apologize for any inconvenience.

Questions?
We're here to help. Submit a support request or contact the ITS Service Desk at 850-644-HELP(4357) or help.fsu.edu.

2014/12/17 - UPDATE: Wired and Wireless internet connectivity and VoIP telephone services

Updated December 17, 2014, at 9:55AM by Darryl Sims  | Latest Entries

Information Technology Services (ITS) is working to restore all services. Users may continue to experience intermittent connectivity issues. We will post another update when more information is available or services are restored.

Questions?
We're here to help. Submit a support request or contact the ITS Service Desk at 850-644-HELP(4357) or help.fsu.edu. 

2014/12/17 - ADMISSIONS STATUS CHECK Unavailable

Updated December 17, 2014, at 9:34AM by Gerardo Garcia  | Latest Entries

The Admissions Status Check application is currently unavailable and will reopen at 3:00 pm EST today Dec. 17, 2014.

2014/12/17 - INCIDENT: Internet and VoIP access

Updated December 17, 2014, at 8:28AM by Michael Gallardo  | Latest Entries

Wired and Wireless internet connectivity and VoIP telephone services are currently unavailable on FSU's Main campus and Tallahassee branch campuses. Information Technology Services is working to restore services. 

We will provide updates as more information is available or when services are restored.

2014/12/16 - MAINTENANCE: Student Central and related services

Updated December 16, 2014, at 10:21AM by Ron Kimberly  | Latest Entries

Information Technology Services (ITS) would like to inform you of the upcoming maintenance:

Service(s): Student Central and related services (see below)
Date/Time: Friday, Dec. 19, 2014, 6 p.m. through Saturday, Dec. 20, 2014, 5 p.m.
Service Availability: Services unavailable
Service List:

  • Admissions applications
  • Web payments
  • myFSU Student Central
  • Applications dependent on Student Central: Career Portfolio, OBIEE, FSUID creation, Orientation, ServScript
  • Services that interact with Student Central, including Housing and Health Services

If services are not made available at the time specified, an update will be posted to the ITS Newsfeed.

Questions?
We're here to help. If you experience issues after the maintenance has concluded, submit a support request or contact the ITS Service Desk at 850-644-HELP(4357) or help.fsu.edu.

 

2014/12/16 - MAINTENANCE: Blackboard

Updated December 16, 2014, at 10:22AM by Ron Kimberly  | Scheduled Maintenance

Service(s): Blackboard
Date/Time: Friday, Dec. 19, 2014 12 a.m. - 6 a.m.
Service Availability: Service unavailable

If services are not made available at the time specified, an update will be posted to the ITS Newsfeed.

Questions?
We're here to help. If you experience issues after the maintenance has concluded, submit a support request or contact the ITS Service Desk at 850-644-HELP(4357) or help.fsu.edu.

2014/12/01 - MAINTENANCE: OMNI HR

Updated December 02, 2014, at 2:25PM by Michael Gallardo  | Scheduled Maintenance

Service(s): OMNI HR
Date/Time: Monday, Dec. 1, 2014 5 p.m. through Midnight
Service Availability: Service unavailable

If services are not made available at the time specified, an update will be posted to the ITS Newsfeed.

Questions?
We're here to help. If you experience issues after the maintenance has concluded, submit a support request or contact the ITS Service Desk at 850-644-HELP(4357) or help.fsu.edu.

2014/11/21 - RESOLVED: All eZ Publish Sites are Down

Updated November 21, 2014, at 2:33PM by Darryl Sims  | Latest Entries

eZ Publish is restored. Information Technology Services (ITS) has resolved the issue, and all eZ Publish sites are now functioning as normal.

Thank you for your patience. We apologize for any inconvenience.

Questions?
We're here to help. Submit a support request or contact the ITS Service Desk at 850-644-HELP(4357) or help.fsu.edu.

2014/11/21 - INCIDENT: All eZ Publish Sites are Down

Updated November 21, 2014, at 2:06PM by Darryl Sims  | Latest Entries

Information Technology Services (ITS) has received reports of the following service disruption:

Service: eZ Publish
Details: All eZ Publish sites are down

Questions?
We're here to help. Submit a support request or contact the ITS Service Desk at 850-644-HELP(4357) or help.fsu.edu

2014/11/19 - ITS NEWS: myFSU email gets a new look

Updated November 19, 2014, at 12:13PM by Megan Del Debbio  | Latest Entries

myFSU email is getting a new look. Starting Nov. 19, a new, customized FSU banner will appear when students and alumni at Florida State University log in to myFSU email. If the new FSU banner does not show up upon logging in, please refresh the page. Log in to myFSU email to see the new look!

Questions?
We're here to help. Submit a support request or contact the ITS Service Desk at 850-644-HELP(4357) or help.fsu.edu.

2014/11/18 - ITS News: Convenient Employee Benefits tab in myFSU Portal

Updated November 18, 2014, at 10:32AM by Darryl Sims  | Latest Entries


Information Technology Services (ITS) has added new features to the myFSU Portal Employee Snapshot.

WhatÂ’s new?
You can now view your benefits and utilize convenient shortcuts to get additional information by clicking the Benefits tab.

Questions?
We're here to help. Submit a support request or contact the ITS Service Desk at 850-644-HELP(4357) or help.fsu.edu.

2014/11/10 - RESOLVED: Blackboard Connect experiencing intermittent issues

Updated November 10, 2014, at 3:15PM by Darryl Sims  | Latest Entries

Information Technology Services (ITS) has resolved the issue affecting Blackboard Connect. Blackboard Connect is now
functioning as normal.

Thank you for your patience. We apologize for any inconvenience.

Questions?
We're here to help. Submit a support request or contact the ITS Service Desk at 850-644-HELP(4357) or help.fsu.edu.

2014/11/10 - INCIDENT: Blackboard Connect experiencing intermittent issues

Updated November 10, 2014, at 2:33PM by Darryl Sims  | Latest Entries

Information Technology Services (ITS) has received reports of the following service disruption:

Service(s): Blackboard Connect
Details: Blackboard Connect is currently experiencing intermittent issues.

Questions?
We're here to help. Submit a support request or contact the ITS Service Desk at 850-644-HELP(4357) or help.fsu.edu.

2014/11/06 - INCIDENT: Intermittent Wireless Access in Ruby Diamond and Westcott

Updated November 12, 2014, at 4:31PM by Darryl Sims  | Latest Entries

Information Technology Services (ITS) has received reports of the following service disruption:

Service(s): Intermittent Wireless Access
Location: Ruby Diamond and Westcott

Questions?
We're here to help. Submit a support request or contact the ITS Service Desk at 850-644-HELP(4357) or help.fsu.edu.  

2014/11/08 - MAINTENANCE: eZ Publish

Updated November 06, 2014, at 12:07PM by Darryl Sims  | Latest Entries

Information Technology Services (ITS) would like to inform you of the upcoming maintenance:

Service(s): eZ Publish websites and editor interface
Start Date/Time: Saturday, Nov. 8, 2014, 6 a.m.
End Date/Time: Saturday, Nov. 8, 2014, 7 a.m.
Details: Websites and editor will be unavailable during this maintenance.

Questions?
We're here to help. Submit a support request or contact the ITS Service Desk at 850-644-HELP(4357) or help.fsu.edu.