Latest Entries > Latest Entries

2013/10/03 - Phishing Attempt

Updated October 03, 2013, at 9:58AM by Ron Kimberly  | Latest Entries

As of Thursday, October 3, 2013, ITS received reports that users were receiving emails with subject "ITS Help Desk"  - The content of the email has been provided below.  This email was not a legitimate email from the University and is classified as a phishing email.  This is  a reminder to be very cautious in how you handle these types of messages.  


Subject: ITS Help Desk


IMPORTANT NOTICE: We discovered series of illegal attempts on your mail account from different IP locations. This is for your own safety and to avoid your account from been closed.If you did not initiate this change, please sign in and verify your account information by clicking the link below. If you are unable to click the link copy and paste it on your browser.

<----link removed-------->

To ensure that your account information remains accurate and secure we notify you whenever this information changes.

Information Technology Services
Warning Code :ID67565434


The University email scanning service scans email for spam and viruses and prevents a large portion of these emails from reaching our environment, however, there are occasions where a cleverly crafted phishing message will get past the scanners -- and these are typically crafted in such a way as to appear to be legitimate on a cursory inspection.  When such a message gets past the scanners, ITS reports the messages to the scanning vendor and, when possible, removes the phishing messages from its email systems. These measures mitigate the exposure.  They do not prevent or eliminate it.  Remember -- NEVER PROVIDE YOUR PASSWORD TO ANYONE -- even if the request appears legitimate.

Please remember to use caution when you receive email that asks you for personal information or requires you to click on a link.  FSU will never ask for your FSUID and password credentials or other sensitive, personal information in an email. If an e-mail contains a link to click on and you are unsure of the validity of the e-mail, never click on the link. To confirm the validity of any email of this nature, you should immediately contact the ITS Service Desk at 850-644-HELP(4357). To report email messages that are either offensive or appear to be spam, forward the email message along with the full email headers to