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2014/03/10 - ALERT: Phishing Attempt

Updated March 10, 2014, at 1:13PM by Brittany Houston  | Latest Entries

******** Phishing Attempt *********

On Wednesday, March 10th, 2014, ITS received reports that users were receiving emails with the subject "Florida State University Help Desk". The content of the email has been provided below. This email was NOT a legitimate email from the University and is classified as a phishing email. This is a reminder to be very cautious in how you handle these types of messages.

Dear Webmail User,
We hereby announce to you that your email account has exceeded its storage limit. You will not be able to send and receive mails and your email account will be deleted from our server. To avoid this problem, you are advised to verify your email account by clicking on the link below

Thank you.
System Administrator
For Webmail Support Team.

The University email scanning service scans email for spam and viruses and prevents a large portion of these emails from reaching our environment, however, there are occasions where a cleverly crafted phishing message will get past the scanners -- and these are typically crafted in such a way as to appear to be legitimate on a cursory inspection. When such a message gets past the scanners, ITS reports the messages to the scanning vendor and, when possible, removes the phishing messages from its email systems. These measures mitigate the exposure. They do not prevent or eliminate it. Remember -- NEVER PROVIDE YOUR PASSWORD TO ANYONE -- even if the request appears legitimate.

Please remember to use caution when you receive email that asks you for personal information or requires you to click on a link. FSU will never ask for your FSUID and password credentials or other sensitive, personal information in an email. If an e-mail contains a link to click on and you are unsure of the validity of the e-mail, never click on the link. To confirm the validity of any email of this nature, you should immediately contact the ITS Service Desk at 850-644-HELP(4357). To report email messages that are either offensive or appear to be spam, forward the email message to